Faq

Customer service is always active for advice or doubts at the number: 3280090798 or at the email address: info@chess-store.it

Shipping cost depends on the volume and weight of the order. Please insert the items in the cart and insert shipping address, the system will calculate shipping cost.

48 working days in Italy
4/6 working days in Europe ,UK, USA
6/10 working days other countries

Credit Card, Paypal, Bank transfer

It’s in the heart of Florence, Via Borgo S.Iacopo 23/r, 50mt far from Old Bridge

When you insert your shipping address in the order if it’s an address of a country out of UE the system will deduct automatically Italian Vat (around 16%) from total amount

Yes, during purchase put “click” on the service “add Gift box”

Yes, we can apply a brass plate on the chess board with a text you want. During purchase put “click” on the service “Customize your chess board”

From Via Guglielmo Marconi 16 Calenzano – Firenze (Italy)

Customer Care
For technical support or expert advice on your purchase:
+39 328 0090798